What We Collect and Why We Collect It
When you open an account with us, we collect your name, contact details, device information and any payment identifiers linked to your bKash, Nagad or Rocket wallet. We use this data to process your deposits and withdrawals, verify your identity, and keep your account functioning correctly.
-
1
Session data — such as your browser type and IP address — is logged automatically to detect unusual activity and protect your account from unauthorised access. We do not collect more than is necessary for these purposes. If you fund your account through Rocket, the transaction
-
2
reference stays on file for audit purposes and is not shared with marketing partners. Data linked to your Nagad or bKash wallet is used solely to process and reconcile your financial transactions. Retention periods vary by data type: basic account details are kept while your account
-
3
remains active, and payment records are held for the period required under applicable financial rules. Your continued use of the platform constitutes acceptance of this policy. If your local law or eligible region restricts any part of this policy, the more restrictive rule applies. We review
-
4
this policy periodically and will note any material changes on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.